Support
We’re here to help.
Need a hand, want to report a bug, or have a feature request? Pick whichever channel suits you.
Send us a message
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Frequently asked questions
Quick answers to the things people ask most. Don’t see yours? Use the form above.
Does TidyByte upload my photos?
No. All processing happens locally on your iPhone using Apple’s Photos and Vision frameworks. TidyByte has no backend, no analytics, and no network calls of any kind.
What about iCloud-only photos?
TidyByte works with your full library, including assets stored only in iCloud. The system downloads them as needed; you can also swipe past without waiting.
Are deleted photos gone immediately?
They go to the iOS Recently Deleted album, where they sit for 30 days before being permanently removed — exactly like deleting from the Photos app.
Will it lower the quality of my photos?
No cleanup tool touches the originals. The only operation that re-encodes is the explicit Video Compression or Photo Compression tool, and you choose the preset.
How are duplicates detected?
Exact duplicates are matched by SHA-256 hash of the file data. Near-duplicates use Apple Vision feature prints to find visually similar shots.
Is there a free trial or subscription?
TidyByte is free, with no in-app purchases and no paywalls. Every feature is available to every user.
Why is the app iPhone-only?
The swipe card UI is built for one-handed phone use. The app does still run on iPad in compatibility mode.
How do I report a bug or request a feature?
Open an issue on GitHub or use the contact form above.